11c444 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes the practices of 11c444 ("the Platform", "we", "us", "our") with respect to the collection, use, storage, and disclosure of personal data relating to individuals ("Users", "Players", "you") who access the 11c444 website at 11c444.net or use any service, feature, or product offered through the platform.

By registering an account on 11c444, completing the login process, or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data We Collect

2.1 Registration Data

When you create a 11c444 account, we collect the following information:

• Full legal name;
• Pakistan mobile number (e.g., Jazz, Zong, Telenor, or Ufone format);
• Date of birth (for mandatory 18+ age verification);
• Chosen username and hashed password (passwords are never stored in readable form);
• City or region (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad) where voluntarily provided.

2.2 Identity Verification (KYC) Data

For the purposes of age verification and regulatory compliance, 11c444 may request:

• A copy of a government-issued identification document (e.g., CNIC, Passport, or driving licence);
• Proof of address;
• Proof of ownership of a payment method (e.g., screenshot of JazzCash or Easypaisa account in your name).

2.3 Transaction Data

11c444 records all financial transactions associated with your account, including deposit amounts, withdrawal requests, bonus credits, and bet history, all denominated in PKR. This data is retained for audit and regulatory purposes.

2.4 Technical & Usage Data

When you access 11c444, our systems automatically collect technical data including your IP address, browser type and version, device operating system, pages visited, session duration, and referral source. This data is used for security, fraud prevention, and platform optimisation purposes.

2.5 Communication Data

If you contact 11c444 support via email or any other channel, we retain records of the communication for customer service and quality assurance purposes.

3. How We Use Your Data

Purpose	Data Used	Basis
Account creation and management	Registration data, KYC data	Contract performance
Age verification (18+ enforcement)	Date of birth, KYC documents	Legal obligation
Processing deposits & withdrawals (JazzCash, Easypaisa, HBL, etc.)	Transaction data, payment method details	Contract performance
Fraud detection and security monitoring	Technical data, transaction data	Legitimate interest
Responsible gaming enforcement (deposit limits, self-exclusion)	Account data, gaming history	Legal obligation / legitimate interest
Customer support	Communication data, account data	Contract performance
Platform improvement and analytics	Technical & usage data (anonymised)	Legitimate interest
Compliance with legal obligations	All categories as required	Legal obligation

11c444 does not use personal data for automated decision-making that produces legal or significantly similar effects on Users without human review.

4. Legal Basis for Processing

11c444 processes personal data on the following legal grounds:

• Contract performance — Processing necessary to provide the 11c444 platform services to you, including account management and payment processing.
• Legal obligation — Processing required by applicable law, including age verification, anti-money-laundering compliance, and responsible gaming obligations.
• Legitimate interests — Processing necessary for the legitimate interests of 11c444, including fraud prevention, security monitoring, and platform analytics, where such interests are not overridden by your rights.
• Consent — Where you have provided explicit consent for a specific processing purpose, such as receiving promotional communications.

5. Data Sharing & Disclosure

11c444 does not sell, rent, or trade personal data to third parties for marketing purposes. We may share personal data with the following categories of recipient, strictly as necessary:

• Payment processors — JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other payment service providers, for the sole purpose of processing your transactions;
• Game content providers — Certified game studios and live casino operators that supply content to 11c444, to the minimum extent required for game delivery and fairness certification;
• Identity verification services — Third-party KYC providers used to verify identity documents, operating under their own security and confidentiality obligations;
• Law enforcement and regulatory authorities — Where 11c444 is required by law, court order, or regulatory demand to disclose personal data. We will notify you of such disclosure where we are legally permitted to do so.

All third-party recipients of personal data from 11c444 are required to implement appropriate security measures and to use the data only for the specified purpose.

6. Data Retention

11c444 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: retained for the duration of the account relationship plus five (5) years following account closure;
• Transaction records: retained for a minimum of five (5) years from the date of the transaction for audit purposes;
• KYC documents: retained for a minimum of five (5) years following completion of the KYC process or account closure, whichever is later;
• Technical and usage logs: retained for up to twelve (12) months unless required longer for security or legal purposes.

Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised.

7. Security

11c444 implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These measures include:

• SSL/TLS encryption for all data in transit between your browser and the 11c444 servers;
• Encryption at rest for stored personal and financial data;
• Hashed password storage — no plain-text passwords are ever stored;
• Access controls limiting personal data access to authorised personnel only, on a need-to-know basis;
• Regular security assessments and monitoring for unauthorised access.

While 11c444 takes these precautions, no transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your 11c444 login credentials. If you suspect unauthorised access to your account, contact 11c444 support immediately via the email address in the footer.

8. Cookies

8.1 What Are Cookies

Cookies are small text files placed on your device by the 11c444 website. They serve functional and security purposes and do not contain directly personally identifiable information on their own.

8.2 Cookies Used by 11c444

Cookie Type	Purpose	Duration
Session cookies	Maintain your login session after 11c444 login	Session end
Security cookies	CSRF protection, fraud detection	Session / short-term
Preference cookies	Remember platform display preferences	Up to 12 months
Analytics cookies	Anonymised usage statistics for platform improvement	Up to 12 months

11c444 does not deploy third-party advertising or tracking cookies. You may disable non-essential cookies through your browser settings, though doing so may affect the functionality of the 11c444 platform.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 11c444:

• Right of access — Request a copy of the personal data 11c444 holds about you;
• Right to rectification — Request correction of inaccurate or incomplete personal data;
• Right to erasure — Request deletion of your personal data, subject to retention obligations (see Section 6);
• Right to restriction — Request that processing of your data be restricted in certain circumstances;
• Right to data portability — Request your data in a structured, machine-readable format;
• Right to withdraw consent — Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 11c444 support via the email address shown in the footer. We will respond within a reasonable timeframe. Identity verification may be required before processing a data rights request.

10. Minors

The 11c444 platform is strictly for persons aged 18 years and over. 11c444 does not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided personal data to 11c444, please contact us immediately via the support email in the footer so that we can investigate and take appropriate action, including deletion of any such data and closure of the account.

11. Changes to This Privacy Policy

11c444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices or applicable law. Material changes will be communicated to registered players via the mobile number or contact details on file. The most current version of this Policy will always be available at 11c444.net/privacy-policy. Continued use of the 11c444 platform after a policy update constitutes acceptance of the revised Policy.

12. Contact

For questions, concerns, or requests relating to this Privacy Policy or the personal data 11c444 holds about you, please contact our support team via the email address displayed in the footer of this website. Please do not include your password or full payment account numbers in any communication.